The following was formulated for the purpose of ensuring growth and practical business operations, for you to use on a regular basis. Please refer to them when you have questions about Smart Family Food Global or need to clarify any concerns about your business practices. Smart Family Food Global also known as SFF Global reserves the right to revise this information at any time. Smart Family Food Global uses the term Help Partner, as one and the same as a Member. When you register as a member with Smart Family Food Global you agree to follow and be bound by the Smart Family Food Global Code of Ethics and Policies and Procedures, which are amended from time to time. Violations of the Company Code of Ethics, Participant Agreement, or the written Policies and Procedures may be cause for cancellation of participation. Please read through these Policies and Procedures carefully to fully benefit and understand your rights and responsibilities as a Help Partner of Smart Family Food Global.
MEMBERSHIP As you join our membership program you accept to pay a onetime non-refundable N1500. This includes your contribution to the help and empowerment that we offer to the less privileged, and your involvement in the business opportunity run on the platform of MLM.
THERE'S NO REFUNDS All members accept that the joining fee is a non-refundable fees and that at the completion of the online application and payment of N1500 that no refund will apply.
MEMBERSHIP CODE OF ETHICS I will follow the highest standards of honesty and integrity in all that I do. I will not make negative or disparaging remarks about Smart Family Food Global, coordinators, employees, representatives, services or project. I will present our marketing plan accurately and honestly, clearly portraying the level of effort required achieving success. I will carry out all the duties of sponsorship and responsible leadership as I develop my leaderships team. I will treat everyone, whether they are in my leadership team or not, with the same courtesy. I will not promote Smart Family Food Global as a Tax avoidance scheme or as pyramid scheme or Ponzi. I will not produce marketing or training aids of any kind for sale to other promoters without the prior written permission from Company. I will consistently put forth my best efforts to promote the success of my business. I will not engage in activities that will cause loss to another Smart Family Food Global or her members. I will not use the organization's name, information literature, gatherings of people or other Company Resources to further other business interests (i.e. selling insurance etc. or sponsoring into other companies). I will abide by all Policies and Procedures that pertain to the operation of my business. During the course of a Membership and for one year thereafter, neither the Promoters nor their spouse, or any other person assisting in a Membership will, directly or indirectly (through or by means of any person, entity, or artifice), solicit, promote, sponsor or recruit any Smart Family Food Global member or any Smart Family Food Global partners they became aware of in the course of their Smart Family Food Global membership, to join, promote, sell, or purchase products of, or participate in as a salesperson or otherwise, any multi-level marketing or direct sales company, and nor will they encourage anyone to do what is prohibited under this rule. Violation of this rule is likely to result in termination of the membership and all Smart Family Food Global Benefits.
OVERVIEW OF POLICIES AND PROCEDURES A Member or, help Partner is considered to be a duly authorized and fully paid members, herein after called member, if Smart Family Food Global accepts the completed Application and Agreement. Company reserves the right to accept or reject any member's Application and Registration form without having to assign any reason for its acceptance or rejection. All Members are independent promoters and are neither agents nor employees of Smart Family Food Global. The Promoter is responsible for bearing all costs and expenses incurred in the conduct of their participation. A Promoter must be 18 years of age. A Promoter must have only one introducer (sponsor). Husbands and wives married or de facto, may sponsor each other or have different sponsors. This also applies to any interlocking directorships or shareholdings that may exist from a business relationship. However it should be noted, that all members must meet their own personal qualification levels to qualify for the rewards from the Compensation Plan. A member cannot resign and rejoin under a different sponsor name.
MAINTENANCE OF MEMBER ACCOUNT INFORMATION It is the responsibility of each member to update any registration details of their account such as email address, postal address, and mobile phone number. This will ensure the member is kept up to date with all updates from the company. These updates are also posted in the News/Events section of the Smart Family Food Global website and dashboard of each Member's website. Smart Family Food Global will bear no responsibility for any loss (moral, physical or financial or legal or any other kind of loss) caused by entering wrong information into registration form/ misrepresentation by any member or any order person.
SECURITY Each member must keep their password and other secure access information confidential and notify Smart Family Food Global promptly if the member believes that the security of an account has been compromised. Smart Family Food Global has taken reasonable steps to protect the security of online transactions. However, Smart Family Food Global cannot and does not warranty such security and will not be liable for any losses or damages resulting from any security breaches.
BUILDING A PERSONAL MARKETING TEAM Members have the option of building a personal marketing team by introducing the Compensation Plan to interested people who are willing to undergo business training. It is the responsibility of such Members to assist in the training, and monitor the activity of members of its personal marketing team. Any person electing to enter into the marketing business plan has the right to choose his or her Sponsor. Any disputes regarding Sponsoring genealogy shall be decided by the organization. A sponsoring Member must not exaggerate the earning potential that may result from this business opportunity. A sponsoring Member is obliged to fairly and fully explain the marketing plan to all prospective Members, making sure to stress that the degree of success is directly related to individual effort and ability. Active Members who have attained Boss Stage through Team Building are regarded as Leaders in Sff Global and leaders are not allowed to be active members of other multilevel marketing organizations. Contravention of this provision will entitle Smart Family Food Global to apply sanctions on offending party as a member.
CROSS SPONSORING Cross lining or cross sponsoring is where a member solicits other Smart Family Food Global members who are not in their team or line of sponsorship to become a Member in their sales team. Smart Family Food Global members may NOT introduce other Smart Family Food Global members to other similar opportunities unless the person is a personally introduced member or a closely related person. A "closely related person or entity" is any person in the household of the member (e.g. spouse, son, daughter, parent living in the same household) or any corporation, partnership, limited liability Company, trust or other legal entity, which is controlled by the Member. Cross lining is strictly prohibited in Smart Family Food Global and may result in the imposition of penalties including immediate termination of the members account and participation in the Smart Family Food Global Business plan.
RELATIONSHIP OF A MEMBER TO SMART FAMILY FOOD GLOBAL Members representing Smart Family Food Global are known as Help Partners or independent promoters or help partners, and have no authority to bind the company to any obligations. The relationship between members and Smart Family Food Global is established only by this Agreement. A Member is not an agent, employee or any other legal representative of Smart Family Food Global or its service providers. Members are solely responsible for all self-employment taxes and any federal, state, local or other taxes that may be due as a result of their Smart Family Food Global business activities. Members agree to abide by any national, federal, state, provincial, county or local laws, rules and regulations pertaining to this Agreement. At Member's own expense, members will make, execute and file all such reports and obtain such licenses as are required by law or public authority with respect to this Agreement.
TRADEMARKS AND MARKETING MATERIALS Members will not use the Smart Family Food Global trade names and/or trademarks except to promote. In all such authorized use, Members will ensure that they represent themselves as an independent representative and that all marketing efforts are the responsibility of the member and not the company. Any sales and marketing materials supplied by Smart Family Food Global may NOT be or sold to other parties at a profit and that any purchase of these materials from Smart Family Food Global does not qualify members for any reward payment. Smart Family Food Global makes no warranty, express or implied, with respect to the use, efficacy or suitability for any purpose with respect to any such marketing material unless otherwise explicitly stated in writing in connection with the purchase thereof.
THIRD PARTY MARKETING MATERIALS CREATED BY MEMBERS Members may create their own marketing materials. Any marketing materials that use the name Smart Family Food Global or any of SFF Global's logos, trademarks or trade names MUST be approved by compliance department of Smart Family Food Global before they can be used. A Compliance Approval Form is available on request via email from your dashboard member area. Smart Family Food Global has no liability or responsibility for any content, including the quality, accuracy, completeness, legality, or usefulness of any information, product, service or process promoted on members web site or other marketing materials. In no event shall Smart Family Food Global be liable for any claims or damages of any kind arising from the contents of any website or marketing materials created by a Member. References in a members website or marketing materials to products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise do not constitute or imply an endorsement or recommendation Smart Family Food Global. Members are not permitted to take advantage of Company's name and are therefore not permitted to either infer or imply that they have a direct association or affiliation with Company by promoting themselves by way of Smart Family Food Global name variations.
LITERATURE Smart Family Food Global produces approved literature for use by Members. All promotional material appearing in the Members Virtual Office is approved for downloading to print and copying onto disc for promotional use to prospective members however it may not be altered or added to in any way.
COMPLIANCE APPROVAL All submissions for compliance approval can be made by completing the form in the members secure dashboard area.
SMART FAMILY FOOD GLOBAL WEBSITE On occasion, Smart Family Food Global will undergo routine maintenance or experience unexpected technical problems. Smart Family Food Global will make a good-faith effort to do maintenance as quickly and conveniently as possible, and to respond to technical problems promptly. Smart Family Food Global may be required to access an Associate's web site from time to time to provide maintenance. Smart Family Food Global will not in any circumstance be responsible for problems, losses, or damages arising from loss of connectivity; errors in content due to application problems; loss of access by Members; or temporary or permanent loss of data.
PROMISES MADE BY SMART FAMILY FOOD GLOBAL MEMBERS When a Member presents Smart Family Food Global to others they should understand all aspects of the rewards program and not make any representation or promise that is not contained in this agreement or in Smart Family Food Global corporate literature and promotional materials. This representation includes print media, video/audio media or any other form of advertisement/ promotion. If a prospective Member relies on any promises made by a Smart Family Food Global Member that is not stated in this Agreement and/or official company materials, and the member fails to keep any such promise, the prospective members shall only have recourse against the member and not Smart Family Food Global. If the member has unfulfilled promises made they have the option of lodging a complaint with Smart Family Food Global. Upon receipt of such a complaint, the organization will investigate the matter as it deems necessary and, upon validation of such a complaint, impose appropriate penalties on the offending Member. Such action however will not result in any recovery of damages by the prospective Member, which the prospective Member is free to seek against the offending Member, not the Organization.
MEMBERS RIGHTS AND RESPONSIBILITIES Members who choose to promote Smart Family Food Global are able to earn money and rewards through Smart Family Food Global's Compensation Plan. The Member understands and agrees to abide by the Members Agreement. A Member understands they are bound by the terms hereof and that the member will be entitled to participate upon acceptance of a valid application for participation. To earn through the Compensation plan a Help partner needs to personally refer or introduce or sign-up at least three persons. Either directly through one-on-one or through a referral link. Members are responsible for their own marketing and accept that any rewards earned are the result of consistent marketing efforts. Smart Family Global makes NO guarantees that a Member will qualify or earn the rewards. Members are responsible for ensuring any new members of their personal marketing team are aware of the policies and procedures, how the Compensation plan works, and how to take advantage of the empowerment, earnings, incentives and privileges. Building a personal marketing team All members are under obligation to produce three of their kind for each stage. Members are to guide and mentor their downliners and ensure that they are able to advance the cause of the organization accordingly.
INCOME REPRESENTATION Members understand that any rewards or earnings that are offered from Smart Family Food Global through the Business Plan are the result of members referring or signing up other willing members. Stage Advancement in the Matrix is not based solely on the introduction of other Members but in their ability to be actively involved in the promotion of the human capital empowerment opportunity. No member may make any promise or guarantee that an associate will derive any specific income or profit from the income opportunity as a member of Smart Family Food Global. Any rewards or income a member earns or receives through the business plan is a direct result of the marketing efforts of the members and other members in their sales team. Members must meet the required qualifications as set out by Smart Family Food Global to receive rewards or get paid from the Compensation plan.
MISREPRESENTATION Members will not misrepresent Smart Family Food Global in any manner whatsoever at any time. For purposes of this policy, misrepresentation includes, but is not necessarily limited to the following: Reviewing the marketing plan with any person without clearly advising them that no remuneration is received solely for enrolling or sponsoring new Members. Reviewing the marketing plan with any person without clearly advising them that there is no requirement to pay a fee other than the Joining Fee of N1500 Stating that any person has made or may make any specific income through the use of the marketing plan and by the generation of income, whether by specific example, geometric progression, or otherwise. Unless in the same presentation it is stated that said hypothetical or potential earnings, as earnings may vary due to individual efforts, geographic location, timing and many other factors.
POLICY CHANGES Members agree that Smart Family Food Global may from time to time make changes to it's benefits and opportunities, services, sign-up fees, marketing plan and incentives . Members will be made aware of changes via email or sms to the email address or mobile phone listed in their account details as well as posting updates in the UPDATE section of the Smart Family Food Global website or members Dashboard. It is the responsibility of each member to ensure the email address listed in their account is valid and that they check regularly their Dashboard for the latest updates. Members agree to abide by all changes.
WITHDRAWAL FEES Smart Family Food Global will deduct Withdrawal fee from each bank account withdrawal made by members. This fee shall be equal to 5%(for Bank wire) of the amount to be withdrawn and 5%(for any payment gateway)
CONFIDENTIALITY Members understand that the Smart Family Food Global marketing plan, details of their progress in the rewards program, details of their Smart Family Food Global sales team, and official company literature are proprietary information and considered trade secrets of Smart Family Food Global. Members hereby agree to not directly or indirectly disclose or use any of said confidential or proprietary information except to specifically promote Smart Family Food Global opportunity in accordance with the provisions of this Agreement. Members further agrees that this provision shall survive the expiration or termination of this Agreement for a period of one year.
TRANSFER OF MEMBERSHIP ACCOUNT AND BENEFITS A Member may sell, or WILL on to its "surviving heirs" its interests in its business asset / any continuing income / and the inherent future potential of its earnings. In such an event, the remaining period of income and incentives shall also be transferred to the purchaser or heir. For Smart Family Global to acknowledge the sale the selling Members must supply proof of the sale in the form of a signed letter by both parties detailing that the sale has been made as well as providing details of the purchaser including all the fields listed in their profile. The documents can be emailed to official email address. SFF Global will advise the seller and the purchaser by email if the sale has been approved. Members who sell their Smart Family Food Global Account must wait six months after the sale has been executed and authorized by the Company before they can rejoin as a Member.
CANCELLATION Should a member wish to cancel their Agreement with Smart Family Food Global, such member should notify Smart Family Food Global from the support desk of their Dashboard. If the membership is cancelled, that member may not apply for new membership for at least 6 months after SFF Global has received the notice of cancellation. Sff global reserves the right to cancel a members Agreement should there be any breach by the member.
INHERITABILITY Smart Family Food Global membership account, like any other account, business or asset a member may have, is fully transferable in accordance with the terms of a Will, or, in the absence of a Will, it passes to the heirs pursuant to the applicable interstate succession laws. For those members whose Smart Family Food Global account is/are owned by a corporation (or some other type of legal entity), there would be no change in the ownership of the Account upon the death of an owner of that corporation, etc. Ownership of the corporation would change by passing to the heirs, but the corporation would continue to own the Smart Family Food Global Account.
INDEMNITY Members indemnifies and holds Smart Family Food Global harmless against all claims made by any third party, and any related damages and expenses (including reasonable attorney's fees), arising out of or connected with the members conduct, the associate's website or online store, the services the members offers, or any violation of this agreement by associate.
LIMITATION OF LIABILITY Smart Family Food Global makes no warranties, express or implied, related to the " Smart Family Food Global marketing Plan", services rendered there under or, including but not limited to warranties of Empowerment and privilege of purpose. Smart Family Food Global will not be liable to any member for indirect, incidental, special or consequential damages, such as (but not limited to) loss of profits or business interruption, arising out of or connected to the use of, or inability to use, the " Smart Family Food Global compensation plan", related services, or marketing materials provided to any Member. The total liability of Smart Family Food Global for any and all damages arising from or connected with this Agreement, the " Smart Family Food Global Compensation Plan" or the services, or marketing materials provided to any member shall not exceed the total fees paid by the members of Smart Family Food Global.
IMPOSITION OF PENALTY If member breaches any of the provisions of this Agreement, violates any applicable law or regulation or engages in any marketing of other similar/competing network marketing company, false, misleading or unfair marketing practice, including but not limited to, making misleading income representations, sharing other company marketing plans online or offline, or making promises to potential Members that cannot be kept by member, (herein called "Violation") any such Violation is grounds for the imposition of penalty, as more fully set forth hereafter. The Organization may suspend the Member, including suspension of rewards earned at the time, Blocking of Account pending investigation of any alleged Violation. The Distributor shall be given notice of the alleged Violation by e-mail, fax or other rapid method of communication and shall have seven days thereafter to respond in writing (verbal response will not be considered) to any alleged Violation (s), failing which, the Organization can consider the allegations to be true. (It is Associate's responsibility to see that Organization receives the response, with supporting documentation, if any, within the seven-day period.) If at the end of the investigation it is determined that Member is to be penalized, the date of the imposition of the penalty can be, at the Organization's option,
the date of the penalty notice the date of the notice of the alleged violation the date on which suspension, if any, occurred, or any other current date.
Incomes suspended and/or earned, if any, as of the date of a termination, shall not be paid. Any such payments not paid shall be deemed to be liquidated damages as payment of part of the damages suffered by Organization for the Violation. A Member can request that any decision to impose a penalty be reviewed and supply any additional material that may bear on the matter in support thereof within seven days after notice of the penalty is given. The Organization shall then advise the Members of its final decision. The Organization shall have the option of imposing any one or more of the following penalties for Violations:
Blocking of the Member's Smart Family Global Account;
Denial or revocation of any Incentive awards otherwise earned;
Denial of Fund Earned from sponsored associate, matrix bonus or from down-line activities; Imposition of a fine in an amount to be determined by the Organization; and/or Termination of the Member's Agreement.
No extension of time or indulgence granted by Smart Family Food Global to the members shall be deemed in any way to effect, prejudice or derogate from the rights of in any respect under this Agreement, nor shall it in any way be regarded a waiver of any rights by hereunder or a novation of this Agreement.
OFFICIAL LANGUAGES/DEFINITIONS The English version of this Agreement, as maintained by Smart Family food Global is the official version and shall control over any other language version(s) which may be made available for ease of reference for some Members. As used in the Smart Family Food Global materials, when the term, “refer/introduce" and words of similar import are used to describe the enrolment/ promotional activities of members this is an abbreviated reference to the promotional activities of member with respect to sales and it is understood. Likewise, when the term, "recruit" and words of similar import are used to describe the referral and recruiting activities of members, this is an abbreviated reference to the team building activities of Members and it is understood that the agreement by which one becomes a Member is between the Organization and the recruited Member and not between the new member and the referring member.
INCORPORATION OF AGREEMENTS If Member has enrolled in a “Smart Family Food Global Opportunity ", the User Agreement and Acceptable Use Policy are incorporated herein as if fully set forth.
ENTIRE AGREEMENT This Agreement constitutes the entire agreement between the parties on the subject matter hereof, and no other additional promises, representations, guarantees or agreements of any kind shall be valid concerning such subject matter unless in writing and signed by an authorized officer of Smart Family Food Global.
RESPONSIBILITY Smart Family Food Global is not responsible for the acts of its Members under any circumstances for their wrongful and illegal activities.
APPLICANT ACKNOWLEDGEMENT A Member acknowledges that he/she has read, understands and agrees to the terms set forth in this Agreement. A member understands that this Agreement is not in force until accepted.
ANTI-SPAM POLICY COMPANY HAS A ZERO TOLERANCE ANTI-SPAM POLICY.
THIS MEANS THAT ANY TEAM LEADER OR MEMBER OR RELATED MEMBER THAT SPAM'S IN ANY WAY SHALL BE IMMEDIATELY TERMINATED WITH ALL RIGHTS FORFEITED.
The following Acceptable use (Anti-Spam) policy sets forth what activities on the part of an Organization, Members will not be tolerated under any circumstances. These policies will be enforced to insure Smart Family Food Global continued reputation remains as a high quality, professional Organization will immediately terminate any Member found engaging in spamming or any illegal activity. Their participation shall be terminated and they will be charged five hundred dollars for each reported spamming activity as a penalty and damage charge. Company will immediately contact state and federal authorities to report such activity as it is a crime in many jurisdictions to Spam. Any Member, person or entity found spamming will have their relationship to Smart Family Food Global when Company receives complaints from any part of the Internet community and verifies same. All Members are required to agree and adhere to these stated conditions. A Member cannot violate any applicable local, state, federal or international law. Illegal spamming activity includes posting identical or substantially similar articles to an excessive (more than 3) number of news groups or continued posting of articles which are of topic for a newsgroup; Sending unsolicited mass (to more than 10 users) emailing which provoke complaints from the recipients or where the recipients have not agreed, prior to such mailing to accept such emails. Unsolicited commercial advertisements will be treated as illegal Spam. SMART FAMILY FOOD GLOBAL WILL FULLY COOPERATE WITH ALL ANTI-CRIMINAL AUTHORITIES TO PROVIDE INFORMATION AS TO THE PERSON OR PERSONS THAT ENGAGED IN THE SPAMMING ACTIVITY IN ORDER TO OBTAIN WARRANTS AND CRIMINAL CHARGES AGAINST THOSE MEMBERS.